Rich update: FAQ, product tour, test your ad, welcome page etc.
The last couple of weeks have been a fantastic ride for all of us at Burt. Since <releasing Rich for Free> in mid december, we’ve had over a thousand requests for an account and we’re letting on more and more users every week. If you haven’t signed up for an invite – <do it now>!
We’re working on a major update that will be released in a couple of weeks, but yesterday we deployed a couple of tweaks that should make the whole experience of getting started a lot easier:
Product tour and welcome page
One thing we’ve seen is that the person creating the account knows alot about Rich and how it works, but when invited colleagues still want a quick overview after signing up. We therefore created a 30 second product tour that you can take right after logging in.
<shot of welcome page>
Welcome dashboard
<shot of product tour>
Product tour
Test your ad
To make sure you’ve installed Rich ok, we’ve created a testing environment where you can upload or insert a link your ad, and test if Rich is implemented according to plan.
<shot of test your ad>
Updated help page and FAQ
We’ve also updated the help section and added an FAQ. You can check both out <here>.
Improved fraud detection
We’ve already seen our first attempts at impression fraud, and in accordance to IAB recommendations we’ve added filters to identify those, making sure that metrics are fair and square. If you see any suspicious activity, please e-mail support@burtcorp.com and we’ll take a look at it right away.
All this and tens of other tweaks are already deployed and you should see the results the next time you log in to your account. Thanks everyone for making the first month of Rich for Free a great one.
We’ll be back soon with more!
The last couple of weeks have been a fantastic ride for all of us at Burt. Since releasing Rich for Free in mid december, we’ve had over a thousand requests for an account and we’re letting on more and more users every week. If you haven’t signed up for an invite – do it now!
We’re working on a major update that will be released in a couple of weeks, but yesterday we deployed a couple of tweaks that should make the whole experience of getting started a lot easier:
Product tour and welcome page
One thing we’ve seen is that the person creating the account knows alot about Rich and how it works, but when invited colleagues still want a quick overview after signing up. We therefore created a 30 second product tour that you can take right after logging in.
Product tour
Welcome dashboard
Test your ad
To make sure you’ve installed Rich ok, we’ve created a testing environment where you can upload or insert a link your ad, and test if Rich is implemented according to plan.
Updated help page and FAQ
We’ve also updated the help section and added an FAQ. You can check both out here.
Fraud detection
We’ve already seen our first attempts at impression fraud, and in accordance to IAB recommendations we’ve added filters to identify those, making sure that metrics are fair and square. If you see any suspicious activity, please e-mail support@burtcorp.com and we’ll take a look at it right away.
All this and tens of other tweaks are already deployed and you’ll see plenty of more updates in the weeks to come.
Thanks everyone for making the first month of Rich for Free a great one!
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